Refund policy

If you would like to make a return on an item (that was not a pre-order), you have 14 days from the PURCHASE date to exchange the item(s).

If we do not have the same item in stock for you to do an exchange, the purchase amount will be issued into store credit.

Items must be unworn, unwashed, and still have the tags attached. 

To start the exchange process please email us at Willowhillandco@gmail.com

If you need to ship and item back, the buyer is responsible for the shipping cost and the original shipping cost will not be refunded.